100 Day Happiness Guarantee
We love the Toniebox and we believe you will, too! That’s why we offer a 100-Day Happiness Guarantee.
![Blue toniebox](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,w_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/29zqn1obGasODkg6GMfpOW/ae653bfd5b3a566ddb65cc18ed876cf8/100daymobilestage.png)
How it works?
When you purchase a Toniebox Starter Set or Bundle through our online shop, you have 100 days to set it up, record personal messages, listen to bedtime stories, groove at a living room dance party and explore all the joys of the Toniebox with your family. If you and your little listener are not completely satisfied, you can return it for a full refund within 100 days of purchase.
![](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,c_fill_pad,g_auto,w_40,h_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/ByIdpUKc6aSCne5zYVDdb/e4c58762a43e9828087c90167080132a/component_1_-_how_it_works.png)
Eligible Products
![](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,c_fill_pad,g_auto,w_40,h_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/IEUrLk2nEwOln56eESgB3/49d0b85bea4facee1b5aabcd9e571a87/Component_2_-_Eligible_products__Toniebox_.png)
![](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,c_fill_pad,g_auto,w_40,h_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/1FVPHeBxpnPoJCTNUiP4kB/9938dcb00b967083c98015a3552b6fda/Component_2_-_Eligible_products__Bundles_.png)
How can we help?
Having troubles with your Toniebox? Our team is here for you! Reach out before you start a return and let the tonies® team help you troubleshoot.
![](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,c_fill_pad,g_auto,w_40,h_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/7i2fdcS1ZSygz51BCP7vo8/50b314e3c176edc265c76748c978fcec/Component_3_-_how_can_we_help_.png)
Frequently asked questions
![](https://res.cloudinary.com/tonies/image/fetch/f_auto,q_30,w_40,pg_1/https://images.ctfassets.net/l6vo76cztcax/5StxyXyVN35yf9zkdJGXES/809e7bbd46ffc030119b5f0d2b269ccc/6.png)
Tonies UK: Return Policy
When you purchase a Toniebox Starter Set or Bundle through our online shop, you have 100 days to set it up, record personal messages, listen to bedtime stories, groove at a living room dance party and explore all the joys of the Toniebox with your family. If you and your little listener are not completely satisfied, you can return it for a full refund within 100 days of purchase.